How do I place and order?
Contact us via phone or email (email@example.com) and we will get back to you with a quote.
If you are happy with this, you can confirm you order with a 70% deposit and we will proceed to make your furniture especially for you.
Account Name: Material Good (PTY) Ltd
Bank Name: First National Bank
Account Type: Cheque
Account Number: 62634039657
Branch: Constantia Kloof
Branch Code: 250655
Where can I collect my product?
You can collect your product directly from our showroom during business hours. Please see our contact page for details.
How long does it take for my products to be delivered?
Because our furniture is made to order, we do require some time for manufacture. Our standard lead time is six weeks excluding delivery however there are sometimes constraints such as material availability and supply issues that our out of our control.
If we encounter any delays we will let you know whilst keeping your delivery a priority.
Local deliveries take between one to four days while international shipping take one to two weeks.
Please note that we cannot dispatch your products until they have been paid in full.
What are the delivery costs?
We partner with reputable shipping companies who will deliver to your door at a reasonable cost. The shipping price will be included in your quotation.
What warranty do I get with my product?
For your piece of mind, all our products come with a twelve (12) month warranty from the date of delivery.
Please note that the product is not covered if it has been altered or there is evidence of damage, accidents, misuse or neglect.
I would like to return my product.
If you are not entirely satisfied with your product and would like to return, please contact us within 14 days of delivery to make arrangements. Our full returns policy is available in our terms and conditions.
Can I customize my products?
Yes, we do offer customization at an additional cost. Please contact us with your inquiry.
How do I maintain my product?
Individual care instructions are featured on the product pages.